Steve Faulkner FAQs Frequently Asked Questions in Chanute, Kansas

How do I schedule a test drive online at Steve Faulkner Ford?

Click on the new or used vehicle of your choice and scroll down to click the "Schedule a Test Drive" button. If there isn't a button (not every entry has one), call our showroom at 620-431-0100 to schedule with one of our friendly sales team members.

What services are available in your service specials?

From routine upkeep to bigger repairs, our service center is set up to handle almost anything your vehicle needs. We take care of essentials like oil changes, wipers, fluids, filters, brake work, tires, and battery service, and we also offer diagnostics, emissions checks, headlight replacements, transmission flushes, and more. If it keeps your car running smoothly, we can take care of it.

Do you offer FordPass Rewards?

We do! The FordPass App gives you quick access to your vehicle from your phone. When your Ford has FordPass Connect, you can use remote start and stop, lock and unlock the doors, schedule a start, find your vehicle, and check its status all from the app. You also collect FordPass Rewards Points whenever you purchase or lease a new Ford or service your vehicle through our dealership.

Can I use rebates or coupons for services?

Yes, Ford Service rebates and offers are valid unless a specific exclusion applies. If you’re unsure about eligibility, just reach out, and we can confirm the terms for you. There are also coupons available for specific services on our website.

How do I redeem a coupon?

Each offer includes a “PRINT COUPON” or “SCHEDULE SERVICE” button. Download, print, or use the coupon digitally when booking or paying for service, and the discount or bonus points will apply.

Does Steve Faulkner offer Mobile Service?

Yes, Ford Mobile Service performs maintenance at your location, from oil and filter changes to brake work, batteries, tire rotations, and wiper replacements. We can also take care of fluids and filters, bulbs and lamps, diagnostic scans, software updates, accessories, PSA, and recall work. Services can vary, so feel free to contact us for specifics.

Can I apply for financing online or get pre-approved?

Absolutely. You can start the process with our secure online finance application, which lets you check your financing options for both new and used vehicles.

Does Steve Faulkner Ford work with buyers who have poor or no credit history?

Our finance team works with a wide range of credit situations and can help structure terms that make sense for your budget. We even work with no credit or bad credit, ensuring everyone can find financing solutions.

Do you offer a payment calculator to estimate monthly payments?

You can find a payment calculator on our website to help you map out potential monthly costs by entering the price of the vehicle, your rate, any down payment or trade-in value, and your preferred loan length (12–72 months). The results are only estimates and apply to standard equipment, so taxes, title, registration, and dealer fees aren’t included.

Can I get a trade‑in estimate online?

Use our Value Your Trade tool to estimate your vehicle’s trade‑in value. You can also bring your vehicle in for an in-person evaluation.

Can I read or leave reviews for Steve Faulkner Ford?

You can do both on our website, under "About Us" > "Reviews."

What are Steve Faulkner Ford's hours?

Our hours vary depending on the department:

  • Sales: Monday-Saturday: 8:00 AM to 6:00 PM, Saturday: 9:00 AM to 3:00 PM, Sunday: Closed
  • Service & Parts: Monday-Friday: 7:30 AM to 5:30 PM, Saturday-Sunday: Closed
  • Body Shop: Monday-Friday: 8:00 AM to 5:00 PM, Saturday-Sunday: Closed
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